Ella Lou Shipping Delivery
STANDARD DELIVERY AND PROCESSING
Purchases are shipped from our warehouse via USPS, UPS, or FedEx to arrive within five to seven business days of order receipt. In the event of a delay, we will notify you by mail or email. Note: Items ordered together may not arrive together. Sorry, but we do not ship to P.O. or APO Boxes at this time.
All orders received before 1PM PST Monday-Friday (excluding holidays) will begin to be processed that day. Orders will ship within 24 hours pending credit verification. Orders placed after 1PM PST will begin processing the next business day.
DELIVERY AND PROCESSING CHARGES
We are happy to be able to offer $9 flat rate shipping for all orders under $150. For all orders of $150 and over, we offer free shipping.
RUSH DELIVERY AND PROCESSING
By choosing 2nd Day service during checkout, we will expedite orders for in-stock items. This service incurs a $15.00 upcharge on all orders (e.g. $24 shipping charge for all orders under $150 and $15 shipping charge for all orders of $150 and over). If we receive your order by 12 noon PST Monday through Thursday, you'll receive your purchase within three business days; orders placed Friday through Sunday by 12 noon PST will arrive on the following Wednesday. Deliveries occur Monday through Saturday. 2nd day service is not available on shipments outside of the continental US.
Sales tax is charged depending on where you ship your order. You’ll be able to see estimated sales tax at checkout.
For international orders please contact us at firstname.lastname@example.org.